Social innovation in tourism: a systematic literature review and the proposal of an analytical framework

Purpose: This paper aims to systematically analyse social innovation in tourism (SIT) by reviewing 65 publications. It explores SIT’s thematic, geographical and temporal scope; examines social needs, actor networks and governance; and proposes an analytical framework to guide future research and policymaking in tourism innovation. Design/methodology/approach: This study employs a systematic literature review of 65 articles and conference proceedings from Scopus and Web of Science. A two-level analysis was conducted: examining temporal, geographical and thematic trends, and identifying social needs, actor networks and governance dynamics. Findings inform an analytical framework for future research and policymaking. Findings: The analysis reveals that social innovation (SI) in tourism addresses multiple individual and community needs, fosters experience-based activities linked to local traditions and relies on strong actor networks and governance structures. The study highlights the critical role of network consistency and local governance in the success or failure of SI initiatives. Research limitations/implications: The study offers a structured framework for analysing this topic, guiding future research on actor networks, governance and community impacts. Practical implications: Practically, it supports policymakers and practitioners in addressing the needs and obstacles faced by local hospitality communities regarding social innovation, inclusivity and the promotion of local cultural heritage. Originality/value: By integrating micro-, meso-, and macro-level analyses, this study advances theoretical understanding and provides practical insights for future research and policymaking.