This paper aims at investigating the impact of institutional communications during the health crisis due to Covid-19 pandemic in Italy, through the analysis of micro-blogging activities on Twitter by means of NLP techniques. We performed a Sentiment Analysis on the TWITA corpus, to pinpoint potential correlations between opinion polarity (positive or negative) of the users and public speeches during the outbreak. Our findings show changes in sentiment polarity related to three institutional speeches delivered by the Italian Prime Minister Giuseppe Conte on March, 4th, March, 9th, and April, 26th 2020.

L’impatto emotivo della comunicazione istituzionale durante la pandemia di COVID-19: uno studio di Twitter Sentiment Analysis

Gagliardi G.
;
Suozzi A.
2020-01-01

Abstract

This paper aims at investigating the impact of institutional communications during the health crisis due to Covid-19 pandemic in Italy, through the analysis of micro-blogging activities on Twitter by means of NLP techniques. We performed a Sentiment Analysis on the TWITA corpus, to pinpoint potential correlations between opinion polarity (positive or negative) of the users and public speeches during the outbreak. Our findings show changes in sentiment polarity related to three institutional speeches delivered by the Italian Prime Minister Giuseppe Conte on March, 4th, March, 9th, and April, 26th 2020.
2020
Proceedings of the Seventh Italian Conference on Computational Linguistics – CLiC-it 2020
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in ARCA sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10278/5085585
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 1
  • ???jsp.display-item.citation.isi??? ND
social impact