The purpose of this paper is to propose a methodology for the assessment of a destination’s image on the web. The study builds up a picture of 26 Italian coastal destinations through indexes and highlighting the reputation of the tourism services (attractions, restaurants, and accommodation). This can be a useful tool for destination managers to help monitor their destination’s online reputation and support the brand-building and management through a co-creation.

Italian seaside destinations in comparison. The brand image assessment for destination branding co-creation.

Dario Bertocchi
;
Lisa Zecchin;Angelica Guzzon;Nicola Camatti
2023-01-01

Abstract

The purpose of this paper is to propose a methodology for the assessment of a destination’s image on the web. The study builds up a picture of 26 Italian coastal destinations through indexes and highlighting the reputation of the tourism services (attractions, restaurants, and accommodation). This can be a useful tool for destination managers to help monitor their destination’s online reputation and support the brand-building and management through a co-creation.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10278/5017541
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