This article adopts a pragmatic approach to assess the influence of EU Regulation No. 524/20136, which addresses ODR in the context of consumer disputes, and explores its broader implications. The goal is not only to evaluate the regulation’s current impact but alsoto reflect on the still untapped potential of ODR. The paper offers suggestions for the effective implementation of ODR legislation, drawing from the experiences—both successes and challenges— of several European countries
Consumer ODR in the European Union. A Critical Assessment
Colombo, Giorgio Fabio
2025-01-01
Abstract
This article adopts a pragmatic approach to assess the influence of EU Regulation No. 524/20136, which addresses ODR in the context of consumer disputes, and explores its broader implications. The goal is not only to evaluate the regulation’s current impact but alsoto reflect on the still untapped potential of ODR. The paper offers suggestions for the effective implementation of ODR legislation, drawing from the experiences—both successes and challenges— of several European countries
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