The chapter examines the various aspects concerning bank-customer relationships: public notice and pre-contractual information; form and content of contracts; unilateral amendment to contracts; communication with customers; ways of calculating interest; complaint management.
Transparency between Banks and Customers
Proto Antonio
2023-01-01
Abstract
The chapter examines the various aspects concerning bank-customer relationships: public notice and pre-contractual information; form and content of contracts; unilateral amendment to contracts; communication with customers; ways of calculating interest; complaint management.File in questo prodotto:
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Banking Transactions and Services - Chapter 1.pdf
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