Public Value Management, Measurement and Reporting

This volume aims to shed light on how public service value is identified, managed, measured and reported. The chapters cover a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value. Table of Contents Part A: Introduction 1. Public value management: Challenge of defining, measuring and reporting for public services James Guthrie and Salvatore Russo Part B: Case Studies on Public Value Management, Measurement and Reporting 2. Beyond new public management: Does performance measurement drive public value in networks? Suresh Cuganesan, Kerry Jacobs and David Lacey 3. Performance measurement of local public service networks Steve Martin and James Downe 4. Developing strategy to create a public value chain John Dumay 5. Public value as performance: politicians’ and managers’ perspectives on the importance of budgetary, accruals and non-financial information Mariannunziata Liguori, Mariafrancesca Sicilia and Ileana Steccolini 6. The quest for public value in the Swedish museum transition Kerstin Thomson, Mikael Holmgren Caicedo and Maria Mårtensson 7. Performance management systems and public value strategy: A case study Enrico Bracci, Enrico Deidda Gagliardo and Michele Bigoni 8. Strategic practices of creating public value: How managers of housing associations create public value Kim van Eijck and Berit Lindemann 9. Conceptual framework and empirical evidence of public value: The case of the Italian higher education sector Guido Modugno, Giulio Curiel and Giulia Ventin 10. Politics and public services: Looking beyond economic rationality and the public value Patrizio Monfardini and Pasquale Ruggiero 11. Harmony in hierarchy? How politicians and administrators prioritize crucial public values Zeger van der Wal 12. Co-governing public value in local authorities Francesco Badia, Elena Borin and Fabio Donato 13. Public (dis)value: A case study Paolo Esposito and Paolo Ricci 14. Measuring public value in bureaucratic settings: Opportunities and constraints Enrico Guarini Part C: From theory to practice 15. Public value theory in the context of public sector modernisation Giuseppe Marcon 16. How do we measure Public Value? From theory to practice Alessandro Spano 17. Sustainable public value inscriptions: A critical approach Federica Farneti and John Dumay